Find the AI customers and features losing you money.
Northstar Logistics looks like a strong account on the revenue line. The AI cost behind one feature turns the account unprofitable. Costara names the tenant, the feature, and the model, fires a guardrail, and recommends the action that brings the account back toward margin control.
Workspace customer
AcmeOps AI
AI workflow software for document-heavy operations teams. This demo analyzes one AI product line, not the full company P&L.
- ARR
- $18M
- Employees
- 180
- Total AI spend
- $85K / mo
- Revenue under analysis
- $41.5K
- AI COGS under analysis
- $24.55K
- Projected AI COGS after action
- $16.98K
The customer that looks healthy
Northstar Logistics pays $14,000 a month. On the customer list it looks like a strong Enterprise account. Once Costara compares revenue to AI cost, the picture flips.
Gross margin by tenant this month
The feature behind the loss
Inside Northstar Logistics, one feature drives most of the problem. Contract Analyzer accounts for the vast majority of this tenant's AI cost.
AI cost by feature for Northstar Logistics
The model burning the budget
Inside Contract Analyzer, Claude Opus 4.7 carries most of the load. The cheaper model in the same family can serve the bulk of these prompts.
Model cost share for Contract Analyzer at Northstar Logistics
- Claude Opus 4.7$15,40096.9%
- GPT-5.5$5003.1%
The triggered guardrail
Northstar Logistics crossed the 120% AI budget threshold this month. Costara fires the critical guardrail and names the action needed to bring spend back under control.
AI budget guardrail status
Northstar Logistics budget used
294.4%
$16,485 spent
against $5,600 allowance
The recommended action
Route 90% of Northstar Logistics's Contract Analyzer traffic from Claude Opus 4.7 to Claude Sonnet 4.6. Cost falls. Revenue is unchanged. Gross margin moves from a deep loss back into positive territory.
Route 90% of Contract Analyzer traffic from Claude Opus 4.7 to Claude Sonnet 4.6
Today, without action
Northstar Logistics
-17.8%
gross margin
- Revenue
- $14,000
- AI cost
- $16,485
- Gross margin
- -$2,485
With the recommended routing change
Northstar Logistics
+36.3%
gross margin
- Revenue
- $14,000
- AI cost
- $8,925
- Gross margin
- +$5,075
Monthly AI cost saved
$7,560
Gross margin improvement
+54.0 percentage points
Money moment
Costara found $7,560/month in margin recovery from one customer.
Northstar Logistics moves from a loss to a positive gross margin this month. $5,061/month net value to the AcmeOps AI P&L after Costara fees.
Monthly savings
$7,560 / mo
Costara price
$2,499 / mo
Pays for itself
3.0x / mo
Why now
AI features are moving from product capability into COGS. SaaS teams now need margin guardrails at the tenant, feature, and model level.
Where to next
See the operator surfaces behind this story.
The dashboard tracks every tenant, feature, and model. The guardrails page lists every triggered alert. The simulator runs the recommended routing change and projects the resulting gross margin.