Find the AI customers and features losing you money.
Northstar Logistics looks like a strong account on the revenue line. The AI cost behind one feature wipes out the margin. Costara names the tenant, the feature, and the model, fires a guardrail, and recommends the action that protects gross margin.
Workspace customer
AcmeOps AI
AI workflow software for document-heavy operations teams. This demo analyzes one AI product line, not the full company P&L.
- ARR
- $18M
- Employees
- 180
- Total AI spend
- $85K / mo
- Revenue under analysis
- $36.5K
- AI COGS under analysis
- $17.15K
- Projected AI COGS
- $11.39K
The customer that looks healthy
Northstar Logistics pays $9,000 a month. On the customer list it looks like a strong Enterprise account. Once Costara compares revenue to AI cost, the picture flips.
Gross margin by tenant this month
The feature behind the loss
Inside Northstar Logistics, one feature drives the entire problem. Contract Analyzer accounts for the vast majority of this tenant's AI cost.
AI cost by feature for Northstar Logistics
The model burning the budget
Inside Contract Analyzer, Claude Opus 4.7 carries most of the load. The cheaper model in the same family can serve the bulk of these prompts.
Model cost share for Contract Analyzer at Northstar Logistics
- Claude Opus 4.7$9,00084.9%
- GPT-5.5$1,60015.1%
The triggered guardrail
Northstar Logistics crossed the 120% AI budget threshold this month. Costara fires the critical guardrail and names the action that protects gross margin.
AI budget guardrail status
Northstar Logistics budget used
369.7%
$11,090 spent
against $3,000 allowance
The recommended action
Route 80% of Northstar Logistics's Contract Analyzer traffic from Claude Opus 4.7 to Claude Sonnet 4.6. Cost falls. Revenue is unchanged. Gross margin moves from negative to positive.
Route 80% of Contract Analyzer traffic from Claude Opus 4.7 to Claude Sonnet 4.6
Today, without action
Northstar Logistics
-23.2%
gross margin
- Revenue
- $9,000
- AI cost
- $11,090
- Gross margin
- -$2,090
With the recommended routing change
Northstar Logistics
+40.8%
gross margin
- Revenue
- $9,000
- AI cost
- $5,330
- Gross margin
- +$3,670
Monthly AI cost saved
$5,760
Gross margin improvement
+64%
Money moment
Costara found $5,760/month in margin recovery from one customer.
Northstar Logistics stops losing money this month. $4,260/month net value to the AcmeOps AI P&L after Costara fees.
Monthly savings
$5,760 / mo
Costara price
$1,500 / mo
Pays for itself
3.8x / mo
Why now
AI features are moving from product capability into COGS. SaaS teams now need margin guardrails at the tenant, feature, and model level.
Where to next
See the operator surfaces behind this story.
The dashboard tracks every tenant, feature, and model. The guardrails page lists every triggered alert. The simulator runs the recommended routing change and projects the resulting gross margin.